If you are a company or a self-employed professional, the first step is to create an account on the dedicated BackOffice for Organizations (Orgs) at https://business.gotuk.pt/.
Follow these steps:
Click Sign up
Fill in your Company Name, Email, and Password
After creating your account, you must fill in all the required information and submit the necessary documentation.
If you’ve completed all the above steps, congratulations! You’re now ready to activate your account.
If you need assistance, you can contact us via our Support Ticket form or by email at [email protected].
Your account will go through a validation and approval process of the documents submitted. Once approved, you will receive an internal code.
To link your guide to your org you must provide your internal code and approve them through the BackOffice.
To review and approve guides, follow these steps:
Click on the “Guides” tab
Click on the “magnifying glass icon”, and review all the details
Click “Accept Account” after validation
You can also add Tuk Tuks through the BackOffice by following these steps:
Click on the “Tuks” tab
Click on “+ Add”
Fill in the number plate, number of seats, and specify if it is electric
Click on the magnifying glass icon, complete all the details, and submit the required documentation:
Vehicle Registration Document
Personal Accident Insurance (policy details + payment receipt)
Green Card and proof of payment for vehicle insurance
Don’t forget to specify the number of seats
(All submitted documents will go through a validation and approval process.)
If you have mistakenly added duplicate vehicles or you are no longer driving a listed vehicle, simply go to the “Tuks” tab in the BackOffice, where you can make the necessary changes or delete Tuk Tuks.
If you decide to reuse a deleted vehicle, you will be required to resubmit the necessary documents.
Please note that any changes to documentation or new Tuk additions will always require re-evaluation and will be subject to validation and approval.
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