C.Inov, the company responsible for developing the GOTUK application/site, is committed to protecting users’ privacy and personal data.
This policy outlines how personal data is collected, used, stored, and protected, in accordance with the General Data Protection Regulation (GDPR).
The following personal data may be collected and processed:
Registration Information: Name, email, phone number, password, etc.
Usage Data: App/site interactions, usage time, preferences
Location Data: Collected when authorized
Device Data: Type, OS, version, IP address, device identifiers
Payment Data: Securely processed by third-party payment providers
Other Data: Voluntarily provided data (e.g., feedback, support requests)
Collected data is used for:
Creating and managing user accounts
Providing and improving services
Personalizing user experience
Processing payments
Sending notifications and communications
Monitoring performance and usage
Legal and regulatory compliance
Data processing is based on:
Contract performance
User consent (e.g., for location or marketing)
Legal obligations
Legitimate interests (e.g., fraud prevention, service improvement)
User data may be shared with:
Service providers (e.g., hosting, analytics, payments)
Legal authorities, when required by law
Business transactions (e.g., mergers or acquisitions)
Users have the right to:
Access their data
Rectify inaccurate or incomplete data
Erase data (“Right to be Forgotten”)
Restrict processing under certain conditions
Object to data use (e.g., for marketing)
Data portability (transfer data to another controller)
To exercise any right, users should contact: [email protected]
We implement appropriate technical and organizational measures to protect personal data, including:
Encryption
Access controls
Security monitoring
Data is retained only as long as necessary for its intended purposes, unless a longer period is required by law.
Cookies may be used to collect data such as:
Browsing behavior
Preferences
Device settings
Users can manage cookie settings within the application or device.
If data is transferred outside the European Economic Area (EEA), we ensure legal compliance and adequate protection levels.
This policy may be updated. Significant changes will be communicated through the application/site or other channels.
Users are encouraged to review this policy regularly.
For questions or concerns regarding data protection:
Email: [email protected]
Address: Rua do Dondo, Lote 402, 5º Dto., 1800 – 107 Lisboa, Portugal
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